Lightner Property Group Main Office Telephone Number: (415) 267-2900 (Fax) 267-2905

Information about San Francisco:

• Our City! Resident Information - all about San Francisco.

Questions You May Have During Your Tenancy about your tenancy!

• What is an Urgent Building Problem?
• How do I make a Maintenance Request?
• What can I expect with regard to Maintenance & Repairs?
• What are the current Administrative Charges? Including late fees, NSF fees, move-out charges and others.
• I need to break my lease, what do I do?
• I need to move to a LARGER or SMALLER apartment, can I transfer to another apartment?
• What if I have a Noise Problem?
• What is the Guest Policy?
• I’m getting married! My partner and I have registered as domestic partners! How do I add my new spouse/domestic partner to my lease?
• What is the Pet Policy? What if I need a working animal to live with me?
• I have questions about environmental issues within my apartment or at the building; specifically MOLD, LEAD and PROP 65.
• What should I know about renters insurance?
• I have questions about security deposit interest!
• I got a rent increase - WHY? How do I know it’s correct?
• I need to make changes to my apartment due to a physical limitation. How do I obtain your approval to make these changes?
• Key Policy information

Information about Lightner Property Group:

• FAQ’s 7 x 24 for Lightner Property Group
• The Lightner Property Group Code of Ethics
• Our Resident Bill of Rights
• Renters Manual 2004. California Apartment Association. PDF download, requires Adobe Reader

Please direct all questions regarding rental payments to Mike DeSorcie or by telephone at (415)267-2900 extension 111. Please include “Accounting” in the subject line of your e-mail.

7 x 24 E-mail Information for our Residents:

To use our automated e-mail system, send an e-mail to the address listed below that best describes your problem. (Always place the words to the left of the @ sign in the subject line of your e-mail. For example, if you are sending an e-mail to FixIt@lightnergroup.com, place Fix It in the subject line.)

• Appointment@lightnergroup.com – Make an appointment for a pre move out inspection
• Accounting@lightnergroup.com – Accounting questions.
• FastRefund@lightnergroup.com – Request an expedited security deposit refund
• NTV@lightnergroup.com – Give your 30 day notice to vacate.
• FairHousing@lightnergroup.com – Information or issues regarding Fair Housing Laws
• FixIt@lightnergroup.com – Request a repair or report a maintenance issue.
• BadCheck@lightnergroup.com – Information regarding bounced checks
• FAQ’s for Lightner Property Group

Emergency & Medical Tips/Household Information for our Residents

• Estimate the Cost of Renters Insurance
• Emergency Medical Tips
• Crime Prevention Tips
• Fire Safety Tips
• Earthquake Safety Tips
• Protect Your Family From Lead in Your Home. PDF from the EPA, requires Adobe Reader.
• Lead in Your Home: A Parent’s Reference Guide. PDF from the EPA, requires Adobe Reader.
• Preventable Household Injuries. PDF from US Department of Housing and Urban Development requires Adobe Reader.
• Healthy Homes Issues: Asthma. PDF from US Department of Housing and Urban Development, Requires Adobe Reader.
• Cockroach Control Guide – A discussion of cockroaches and asthma. PDF from the Environmental Health Watch, requires Adobe Reader.
• Controlling Asthma Triggers in the Home. PDF from the Environmental Health Watch, requires Adobe Reader.
• Home Moisture Audit – A guide to assist you in keeping moisture at acceptable limits. Requires Adobe Reader.

When It’s Time to Leave Your Apartment

• How do I give my Notice to Vacate?
• What if I need to Break My Lease?
• General Moving Information for our residents
• Interested in an Expedited Security Deposit Refund?
• Settlement Charges Guide
• Moving Company Information
• Do you have any Helpful Links? Anything special about the City?

HELP! I Still Don’t Have a New Place to Live

• I’m Interested in a New Apartment:
• Lightner Property Group available apartments
• Other available rentals in San Francisco.
• Listing Services for residents – Subscribe to our complimentary weekly e-mail Listing Service. Delivered to your Inbox at no charge!
• Residential Listings Form – Residents may now sign-up for an entirely FREE e-mail list which will provide up-to-date information on San Francisco Apartment listings. The service is also free to property owners and managers.

I’m Interested in Purchasing a Home:

   Buying a Home

I’d like help determining how much “home” I can afford:

• To Rent or to Buy?
• What can the property owner do to help me purchase a home?
• Buying vs. Renting Calculator
• Mortgage Calculator

Contact our office for assistance in finding the right real estate agent for your needs. Not all agents are created equal! We can assist you in finding the right person to work with you. Contact Merrie Turner Lightner to find out how we can assist you in finding the right agent to work with you.

Lightner Property Group Main Office Telephone Number: (415) 267-2900 (Fax) 267-2905

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Lightner Property Group is a San Francisco based asset, property management and development firm specializing in in-fill development, urban housing and commercial property investments. The company provides real estate management, consulting, brokerage and development services. Lightner Property Group, its clients and affiliates offer Equal Housing and Employment Opportunities.