terms

We are delighted to introduce our products to the San Francisco and California
markets for the first time. We add additional residential rental forms for
purchase on a regular basis. If there is something you need and cannot locate, please let
us know by calling us at (415) 267-2900 or by email.

Here for the first time, you can purchase Lightner Property Group forms, have your data
entered for you, and a completed PDF document will be emailed to you for signing
within days of your purchase. What could be easier?   Review our Products List !
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PREVIEW OUR FORMS: Do you have questions about our forms or would you like to
inspect the form before purchase? Our web visitors are invited to inspect our forms at
our offices during normal business hours. You need only call to make an appointment with
Jason at (415) 267-2900 extension 12. Unfortunately we cannot allow you to inspect the
form by shipping or sending it to you in advance, as we have no way to protect our
document(s) from illegal copying.   We hope you understand and apologize for the inconvenience.
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WARNING: Please remember, the best lease is a lease that has been custom crafted
for your property by an attorney who has experience in the area in which your property is
located. However, few people are willing to pay the cost associated with such a
document. More often than not, standardized forms are adequate. We believe our
forms are the next best solution, but they are NOT custom forms and may not
provide adequate protection under all circumstances. As with any standardized
one-size fits all document, our document will not take into account the specific quirks of your
property or circumstances. Furthermore, if you fail to properly read and understand our
document, you may inadvertently violate the lease or rental agreement, creating problems which
we have not anticipated or drafted solutions to protect you. Finally, our document has NOT been
repeatedly tested or interpreted in Court.
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CUSTOM WORK: If you have specific issues it is possible for us to craft a Custom
Addendum for your property or to edit the current document. Custom work is done at the
discounted rate of $250 per hour with a one hour minimum payable in advance. Call to make your
telephone custom consulting appointment today (415) 267-2900, ask for Jason at extension 12.

IMPORTANT LINKS:

Product List

Discounted Products

About Our Products

Contact Us

Legal Stuff

MyRentalUnits.com

LightnerGroup.com or Lightner Property Group, Inc.

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Before you make your purchases, we ask that you become familiar with the
terms and conditions that will govern your purchase.

PAYMENT OPTIONS: You may now pay for your purchase(s) with the convenience of
credit cards! Personal checks and PO's are available only for existing and current
customers with an established payment history and are not available for purchases
made from our web site store. Currently we accept AMERICAN EXPRESS,
DISCOVER, VISA and MASTERCARD.

REFUND/EXCHANGE POLICY: All purchases are final and there are no store
refunds, credits or exchanges. Therefore we strongly recommend that you
make your purchases carefully.
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DELIVERY TIMES: Once your credit card purchase is approved, our system will
determine if your product is a form that needs information from you in order to complete
it, or if it is a product that can be shipped to you without additional information. If we
need information from you, our server will email a form specific questionnaire to you to
determine how your form should be completed. If you have ordered more than one form,
you will receive more than one questionnaire to complete and return. Once it is returned
to us, a trained staff member will complete your form(s), convert it/them to PDF file(s) and
forward it/them to you for printing and signing by your new resident.   Completed PDF forms
will be emailed to you generally within 2 to 3 business days of your return of the questionnaire,
NOT from the date of your purchase. However, we ask that you place your order early enough
that a 5 business day delivery time is acceptable to you in the event there is a problem with your
order. Rush orders cannot always be accommodated.

DELIVERY OPTIONS: Form purchases may be emailed to you, some can be downloaded
immediately, and some you may pick-up from our offices. TookKits and binders may be shipped or
you may pick them up.
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OUR LOCATION: We are located at 612 Howard Street, Suite 390, San Francisco, CA 94105.
We are located between 2nd Street and New Montgomery Street. There is ample parking in the
area, both street metered parking and garage parking. In addition, we are accessible
from both the New Montgomery Street BART and MUNI stations, along with all Market
Street buses.
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NO ATTORNEY/CLIENT RELATIONSHIP CREATED: In purchasing these forms you
have not created an attorney-client relationship with our firm or any member of our firm.
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OFFICE HOURS: Lightner Property Group is open Monday through Friday from 8:30
am to 5:00 pm and closed on all major holidays.
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CONTACT INFORMATION: If you need to reach us, you may contact us during our
normal business hours at (415) 267-2900 or (800) 956-4005.   However, our pricing
strategy is based upon a streamlined system wherein we obtain your essential lease
information via email alone. Because we do not build in to our pricing any contact time with our
purchasers, all telephone calls regarding custom lease drafting issues or questions regarding
procedures or legal issues will be billed at the rate of $125 per hour for regular staff time and $250
per hour for senior staff time, with a quarter hour minimum, billed in quarter hour increments. This
service charge is payable in advance at the commencement of the telephone call and will be
automatically billed to your credit card.
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The Legal Stuff - please read!
PLEASE READ CAREFULLY
THE LEGAL STUFF DOCUMENT PAGE SETS FORTH THE TERMS AND CONDITIONS ON
WHICH YOU MAY USE OUR STORE AND THE FORMS PROVIDED IN THE STORE. USING OUR
STORE OR THE FORMS PROVIDED IN OUR STORE CONSTITUTES ACCEPTANCE OF THESE
TERMS AND CONDITIONS. NO EXCEPTIONS - EVER! NOT EVEN FOR OUR BEST FRIENDS!